Privacy Policy

---

Last Updated: 5 November 2025

BTSFitness.uk (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains what information we collect, how it is used, and how your rights are protected.

1. Who We Are

We are BTSFitness.uk, an online fitness and mindset coaching business based in the United Kingdom.
Our mission is to help men and women build stronger bodies and stronger minds through structured fitness, nutrition, and mindset coaching.

Website: https://BTSFitness.uk
Email: info@btsfitness.uk

Data Controller:
BTSFitness.uk acts as the Data Controller for the purposes of UK data protection law.

We determine why your personal data is collected (to deliver coaching and process payments) but do not directly store or process that data on our own servers. Instead, it is handled securely through trusted third-party providers.

2. How We Collect and Process Your Information

a. Through Our Coaching Platform (Trainerize)

When you join our coaching programme, your information (name, email, health details, goals, photos, and progress data) is collected and stored securely in Trainerize, our coaching app provider.
Trainerize acts as our Data Processor and complies with GDPR. You can view their privacy policy here:
👉 https://www.trainerize.com/privacy/

b. Through Our Payment Processor (Stripe)

All payment details are collected and processed securely by Stripeon our behalf.
We never see or store your card or bank details.
Stripe is fully PCI DSS and GDPR-compliant. Their policy can be viewed here:
👉 https://stripe.com/gb/privacy

c. Through Our Website and Analytics Tools

Our website may collect limited, anonymised data via cookies and Google Analytics to improve performance and user experience.
No personally identifiable information is stored by us.
You can control cookies in your browser at any time.

3. What We Use Your Information For

We only use your information to:

• Deliver      your personalised fitness and mindset coaching service
• Communicate      with you about your programme
• Process      and manage your subscription payments
• Improve      our services and website performance
• Send      updates or marketing content (only with your consent)

We do not sell, rent, or share your data for marketing purposes with any third parties.

4. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Contract:     To deliver your coaching programme.
• Consent:     For marketing or optional data (e.g., progress photos).
• Legal      Obligation: For tax and business record requirements.
• Legitimate      Interest: To improve our service and maintain client relationships.

5. Data Storage and Security

• All client and payment information is stored securely in Trainerize and Stripe systems — not on BTSFitness.uk’s own servers.
• Both platforms use encryption, access controls, and secure data centres.
• We retain only minimal administrative information (such as email records or invoices) where legally required.
• We ensure all partners handling data on our behalf are GDPR-compliant and operate under written data-processing agreements.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent or object to processing
• Request data portability

To exercise your rights, contact us at info@btsfitness.uk.
If necessary, we’ll coordinate your request with the relevant platform (Trainerize or Stripe) to ensure full compliance.
We respond to all requests within 30 days.

7. Cookies and Tracking

Our website uses cookies and analytics tools to enhance your experience.
You can manage or disable cookies in your browser at any time.
For more details, see our Cookie Policy.

8. Marketing Communications

If you opt in, we may send occasional updates or educational content about BTSFitness.uk.
You can unsubscribe at any time using the link in our emails or by contacting us directly.

9. Data Transfers

Trainerize and Stripe may process data outside the UK / EEA but ensure adequate safeguards through standard contractual clauses and data-transfer frameworks approved under UK GDPR.

10. Changes to This Policy

We may update this Privacy Policy to reflect operational or legal changes.
The most current version will always appear at https://BTSFitness.uk/privacy-policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

BTSFitness.uk
📧info@btsfitness.uk
🌐 https://BTSFitness.uk